L7 WEST LAKE HANOI by LOTTE HOTELS

683 Lac Long Quan Street, Tay Ho District, Tay Ho, 100000 Hanoi, Vietnam·View on map

Fabulous456 reviews
8.6
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1 / 16
Check-infrom 15:00
Check-outuntil 12:00
Parking✓ Free
WiFi✓ Free
Pets✕ Not allowed
BreakfastContinental, Full English/Irish, Vegetarian, Vegan, Asian, American, Buffet

Description

L7 WEST LAKE HANOI by LOTTE HOTELS is a 5-star hotel in Tay Ho, Hanoi, with a rooftop swimming pool. Its room selection includes double, twin, family and disability-access options, with balconies, air conditioning, private bathrooms, flat-screen TVs and minibars. Some rooms look towards the lake, while the 40 m² Superior Family Room has a single bed and a double bed.

Facilities include a spa and wellness centre, sauna, fitness centre, kids' club and four restaurants. Dining choices cover Chinese, Mediterranean, local, Asian and international cuisines. Breakfast selections include continental, American, buffet, full English/Irish, vegetarian, vegan and Asian options. Free WiFi is available in public areas, and free public parking is possible on site. Guests appreciate the direct connection to a large shopping mall with restaurants, a supermarket and ATMs. The rooftop pool closes on the first Monday of each month.

Rooms

8 room types · 38–40 m²

The room collection includes Superior Double, Superior Convertible, Superior Twin and family options, with versions offering lake views. Most rooms measure 38 m² and have a balcony, air conditioning, private bathroom, flat-screen TV and minibar. The double and twin formats accommodate two people, while the Superior Family Room measures 40 m² and combines a single bed with a double bed.

The Superior Double Room - Disability Access retains the 38 m² layout and adds a walk-in shower; its bed is a large king-size option. Bathrooms across the range include a shower, bidet and toiletries, with bathrobes, slippers and a hairdryer among the room facilities. Lake-facing rooms pair their balcony with a lake outlook, while non-view versions have the same general room size and core equipment. The main differences are the bed arrangements, views and family or accessible configurations.

Superior Double Room — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Double Room

38 m² Max. 3 guests 1 Double bed
BalconyMinibarSafety deposit box

This 38 m² option has a double bed and a balcony, with no lake view noted for this room type. The bathroom has a shower and bidet. Air conditioning, a minibar and a flat-screen TV complete the room’s main features, while a safety deposit box provides secure storage.

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Superior Double Room with Lake View — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Double Room with Lake View

38 m² Max. 3 guests 1 Double bed
Lake viewBalconyShower

Like the other 38 m² double option, this room has a balcony, air conditioning and a minibar, but adds a lake view. Its private bathroom has a shower and bidet, and the balcony gives you an outdoor vantage point over the water. A flat-screen TV is also provided.

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Superior Convertible Room — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Convertible Room

38 m² Max. 3 guests 2 Single bed
BalconyAir conditioningBidet

This 38 m² twin option is arranged with two single beds and a balcony, without the lake-view feature offered by its lake-facing counterpart. The room also has air conditioning and a minibar. Its bathroom includes a shower and bidet, and a safety deposit box is among the room facilities.

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Superior Convertible Room with Lake View — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Convertible Room with Lake View

38 m² Max. 3 guests 2 Single bed
Lake viewBalconyMinibar

The lake-facing version of the 38 m² convertible twin room pairs two single beds with a balcony overlooking the water. Air conditioning and a minibar are provided, and the private bathroom has a shower and bidet. Its distinguishing feature is the lake outlook rather than a different room size.

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Superior Twin Room — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Twin Room

38 m² Max. 3 guests 2 Single bed
BalconyShowerSafety deposit box

This 38 m² room has two single beds and a balcony, with no lake view noted for this twin type. It also includes a wardrobe and safety deposit box, alongside air conditioning and a minibar. A shower and bidet are provided in the private bathroom.

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Superior Twin Room with Lake View — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Twin Room with Lake View

38 m² Max. 3 guests 2 Single bed
Lake viewBalconyFlat-screen TV

At 38 m², this twin room has two single beds and a balcony with a lake view. The outlook distinguishes it from the non-view Superior Twin Room; the layout also includes air conditioning and a minibar. Its private bathroom has a shower, while a flat-screen TV is provided.

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Superior Family Room — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Family Room

40 m² Max. 4 guests 1 Single bed and 1 Double bed
BalconyAir conditioningMinibar

Measuring 40 m², this is the largest of the standard room options and the only one with a single bed alongside a double bed. The family layout also has a balcony and air conditioning. A private bathroom with a shower and bidet, plus a minibar, rounds out the room.

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Superior Double Room - Disability Access — L7 WEST LAKE HANOI by LOTTE HOTELS

Superior Double Room - Disability Access

38 m² Max. 3 guests 1 Large bed (King size)
Walk-in showerBalconySafety deposit box

This 38 m² double room combines a large king-size bed with a disability-access layout. Its bathroom features a walk-in shower and bidet, distinguishing it from the other double rooms. The room also has a balcony, air conditioning, a minibar and a safety deposit box.

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Facilities

51 facilities
4 restaurants
Parking
Balcony
Private bathroom
Air conditioning
Spa & wellness centre
Free WiFi
Family rooms
Shuttle service (free)
Fitness centre

Facilities cover dining, recreation and wellness. The hotel has four restaurants, a bar, a pool bar, wine and champagne service, kids' meals and minibars in the rooms. Guests can use the fitness centre, sauna, steam room and spa and wellness centre, while the free shuttle service, tour desk, concierge, luggage storage and 24-hour front desk support daily arrangements. Families have a kids' club, a children's playground and family rooms, with mini golf as another on-site activity. The grounds include a garden, terrace and balconies, and facilities for disabled guests are available.

Free public parking is possible on site without a reservation. WiFi is free in public areas. A minimarket is on site, and the hotel also has a shared lounge, vending machine and ATM/cash machine.

General

  • Balcony
  • Terrace
  • Garden
  • Kids' club
  • Mini golf
  • Children's playground
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
  • Shuttle service
  • Family rooms
  • Facilities for disabled guests
  • Pool bar

Food & drink

  • Wine/champagne
  • Kids' meals
  • Bar
  • Minibar
  • Restaurant

In the room

  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
  • Wardrobe or closet
  • Alarm clock
  • Electric kettle
  • Socket near the bed
  • Clothes rack

Media & technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
  • Internet services

Parking

  • Parking garage

L7 WEST LAKE HANOI by LOTTE HOTELS is on Lac Long Quan Street in Tay Ho, the north-western Hanoi district that surrounds West Lake. The hotel connects directly to a large shopping mall with restaurants, a supermarket and ATMs. Lotte World Aquarium is 250 m away, West Lake is 3.5 km from the hotel, and Hanoi city centre is 6.5 km away. Vườn hoa Lạc Long Quân, a nearby green space, is 500 m away.

Noi Bai International Airport is 15 km away, while Ha Noi Railway station is 6.2 km away. A car or taxi can bring you from either transport hub to Lac Long Quan Street. Free public parking is available on site without a reservation. The hotel asks you to share your expected arrival time in advance; check-in begins at 15:00 and check-out is by 12:00. The airport and station are the main arrival points named for reaching Tay Ho.

For a nearby outing, Thung lũng hoa Hồ Tây is 750 m away, and Công Viên Hồ Tây is 950 m away. Chùa Khai Nguyên, 800 m from the hotel, is a local pagoda to visit; Chợ Phú Gia, 1.3 km away, is a market stop. The Vietnam Museum of Ethnology is 3.9 km from the property. The direct mall connection also puts restaurants, shopping and a supermarket under the same roof, while the surrounding Tay Ho district gives you access to West Lake and its nearby parks.

  • Lotte World Aquarium
    Marine exhibits and family attractions inside a large shopping complex.
    250 m
  • Vườn hoa Lạc Long Quân
    A neighbourhood flower garden for a short outdoor stroll.
    500 m
  • Thung lũng hoa Hồ Tây
    Flower displays and landscaped grounds in the West Lake district.
    750 m
  • Chùa Khai Nguyên
    A local pagoda offering a nearby place of cultural interest.
    800 m
  • Chợ Phú Gia
    A neighbourhood market for browsing everyday goods and local produce.
    1.3 km
  • Vietnam Museum of Ethnology
    Exhibitions explore Vietnam's many ethnic communities and cultural traditions.
    3.9 km

Is it for you?

Yes, if…

  • ✓you want a rooftop swimming pool alongside a spa, sauna, steam room and fitness centre.
  • ✓you prefer a room with a balcony and can choose from several lake-view options.
  • ✓you are travelling as a family: there are family rooms, a kids' club and a children's playground.
  • ✓you value varied on-site dining, with four restaurants serving Chinese, Mediterranean, local, Asian and international cuisines.
  • ✓you plan to use wellness facilities or the free shuttle service during your stay.

Maybe not, if…

  • ✕you need free WiFi in your room, as WiFi is available in public areas.
  • ✕you require a private parking space; the on-site parking is public.
  • ✕you want to use the rooftop pool every day, as it closes on the first Monday of each month.
  • ✕you expect consistently quick reception service; some guests report slower assistance and inflexible procedures.

What guests say

456 verified reviews
8.6

Guests highlight the mall connection, broad breakfast selection and friendly, professional staff. The connected complex has restaurants, a supermarket and ATMs. Feedback on reception is mixed: some travellers have experienced slower responses and less flexible procedures.

Comfort9.2
Cleanliness9.1
Location9.1
Free WiFi9.0
Facilities8.9
Staff8.8
Value for money8.5

Frequently asked questions

How much does a night at L7 WEST LAKE HANOI by LOTTE HOTELS cost?

Rates at L7 WEST LAKE HANOI by LOTTE HOTELS vary by season, room type and dates. For your stay, view current rates through our booking partners.

How do I get to L7 WEST LAKE HANOI by LOTTE HOTELS?

L7 WEST LAKE HANOI by LOTTE HOTELS is on Lac Long Quan Street in Tay Ho. Noi Bai International Airport is 15 km away and Ha Noi Railway station is 6.2 km away; a car or taxi can cover the final leg. Free public parking is available on site without a reservation. The hotel asks you to share your expected arrival time in advance.

What is near L7 WEST LAKE HANOI by LOTTE HOTELS?

Lotte World Aquarium is 250 m from L7 WEST LAKE HANOI by LOTTE HOTELS, and Vườn hoa Lạc Long Quân is 500 m away. Thung lũng hoa Hồ Tây is 750 m away, while Chùa Khai Nguyên is 800 m away. Chợ Phú Gia is 1.3 km from the hotel, and West Lake is 3.5 km away.

What breakfast choices are available at L7 WEST LAKE HANOI by LOTTE HOTELS?

Breakfast choices at L7 WEST LAKE HANOI by LOTTE HOTELS include continental, full English/Irish, vegetarian, vegan, Asian, American and buffet selections. Guests have praised the variety of Asian and Western dishes and the scenic dining views.

When is the pool open at L7 WEST LAKE HANOI by LOTTE HOTELS?

L7 WEST LAKE HANOI by LOTTE HOTELS has a rooftop swimming pool, but it closes on the first Monday of each month. The hotel also has a pool bar, spa facilities, a sauna and a steam room.

Does L7 WEST LAKE HANOI by LOTTE HOTELS have facilities for families?

L7 WEST LAKE HANOI by LOTTE HOTELS has family rooms, a kids' club and children's play facilities. Its Superior Family Room measures 40 m² and has one single bed and one double bed, alongside a balcony and private bathroom.

Is there an accessible room at L7 WEST LAKE HANOI by LOTTE HOTELS?

L7 WEST LAKE HANOI by LOTTE HOTELS offers a Superior Double Room - Disability Access. The 38 m² room has a large king-size bed, balcony and private bathroom with a walk-in shower and bidet.

What dining options does L7 WEST LAKE HANOI by LOTTE HOTELS have?

L7 WEST LAKE HANOI by LOTTE HOTELS has four restaurants serving Chinese, Mediterranean, local, Asian and international cuisines. Other dining facilities include a bar, pool bar, kids' meals and wine and champagne service.

Do minors need a guardian to check in at L7 WEST LAKE HANOI by LOTTE HOTELS?

Guests under 18 can check in at L7 WEST LAKE HANOI by LOTTE HOTELS only with a parent or official guardian. The hotel also asks you to provide your expected arrival time in advance.

L7 WEST LAKE HANOI by LOTTE HOTELS · Photos (16)
8.6 Fabulous456 reviews
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